With the Virtual Care Plan, members receive 24/7/365 access to doctors, via phone or video chat, to address common illnesses like colds, the flu, rashes and more. A consult fee of $35.00 applies to all doctor consultations. In addition to receiving doctor access via phone and video, members can also talk to licensed mental health professionals from 7 a.m. to 10 p.m. for a consult fee of $65.00. Mental health professionals are available to assist members with depression, anxiety, grief, relationship problems and more.
Urgent Care - A DialCare Physician Access Product
DialCare Urgent Care is a part of the DialCare Physician Access program. It is a modern, easy-to-use telemedicine solution for non-emergency illnesses and general care. Members and their families have direct access state-licensed and fully credentialed doctors, via phone or video consultations, to receive treatment and advice for common ailments, including colds, the flu, rashes and more. When medically appropriate, a DialCare doctor may prescribe a short-term, non-DEA controlled medication for the member to pick up at the pharmacy of their choice.
Doctors are available 24 hours a day, 365 days a year, allowing members and their families convenient access to quality care from home, work or on the go.
When to use Urgent Care:
- For non-emergency medical issues and questions
- During or after normal business hours, nights, weekends and holidays
- If the member lives a significant distance from a primary care doctor
- When a primary care doctor is not available
- When traveling in the U.S. and in need of non-urgent medical care or advice
What conditions can be treated?
- Allergies
- Fever
- Respiratory infections
- Asthma
- Gout
- Sinus infections
- Bronchitis
- Insect bites
- Skin inflammations
- Cold and flu
- Sore throat
- Digestive issues
- Joint aches and pains
- Sports injuries
- Ear infections
- Rashes
- Urinary tract infections
- And more!
A consult fee of $35.00 applies to all consults, a savings of $30.00 off of the DialCare regular fee.
DCCF - 5/7/24
Therapy - A DialCare Mental Wellness Product
DialCare Therapy is a part of the DialCare Mental Wellness program designed to provide safe, secure and private means of seeking mental health assistance from licensed mental health professionals via virtual or telephonic counseling sessions. This unique program offers an app-based interface, connecting members with our mental health professionals not only over the phone, but via video chat as well.
DialCare Therapy mental health professionals can assist members with conditions such as depression, anxiety, grief, relationship problems and more.
DialCare Therapy is easy to use:
- Members can schedule sessions with a mental health professional from 7 a.m. to 10 p.m. seven days a week.
- DialCare Therapy mental health professionals will reach out via phone or video chat upon request.
- Mental health professional appointments last for 30 minutes.
- Follow-up sessions may be scheduled at the member's convenience.
What conditions can DialCare Therapy mental health professionals treat?
- Depression
- Stress
- Eating Disorders
- Addiction
- Relationship Problems
- Anxiety
- Grief
- And More
A consult fee of $65.00 applies to all consults, a savings of $30.00 off of the DialCare regular fee.
DMCF - 5/7/24
